Frequently asked questions
Everything you need to know about Rawey — for readers, students, publishing houses and independent authors.
General & user accounts
What is the Rawey platform?
Rawey is an integrated knowledge platform bringing together books (print, digital and audio) and podcasts, with educational courses coming soon. We aim to connect readers and students with publishing houses and independent publishers in a single digital space.
As a listener or student, how do I benefit from the platform?
You can open your own account for free and take advantage of affordable, well-suited subscription plans that give you access to audio content and podcasts, plus the ability to order print books or enroll in courses in the future.
Can I listen to and read content offline?
Yes. The platform lets you download audiobooks and podcasts and read inside the app, so you can listen and read anytime without needing an internet connection.
Publishing houses & independent authors
Who can publish on Rawey?
The platform is open to official publishing houses as well as independent authors and publishers who want to reach a wide audience with their work.
I'm a publishing house — can I receive author submissions through your platform?
Yes. We provide a dedicated feature that lets publishing houses open submissions and receive manuscripts and requests from new authors directly through Rawey.
How does Rawey support audio content (audiobooks)?
If you own a book but have no audio file for it and want to turn it into audio, our professional team handles the entire audio-production process. We offer several flexible formats and revenue models that protect the rights of both parties (the platform and the publisher).
Is the platform limited to digital and audio books only?
Our options go further. In addition to digital, audio and podcasts, publishing houses and authors can sell their books in print directly, with the publishing house handling delivery to readers and a very attractive revenue share.
What does the publisher dashboard offer?
We provide a complete, professional publisher interface that lets you upload and manage your books, audio, podcasts and — soon — your courses, with precise, real-time tracking of statistics, sales and your revenue share in detail.
Courses & visual content
Does the platform include video courses?
Visual content and educational courses are currently in development and will be officially available in upcoming platform updates, forming a unique learning experience for students.
I am a trainer/instructor — can I reserve my spot to offer courses in the future?
Yes. You can reach out to us now through the professional publisher interface to prepare your profile. We guarantee very fair and attractive revenue shares to all future visual educational content creators.
Earnings & local payment system
What is Rawey's earnings policy?
We believe in fair partnership, which is why we offer very fair and attractive revenue shares to publishers (whether publishing houses, independent publishers, or future educational content creators) to ensure an environment that encourages knowledge creation.
What payment methods are available for buying subscriptions or print books?
To support our users locally and make transactions easier, we offer flexible payment options including: the BaridiMob app, postal transfers via CCP, as well as direct bank transfers.
Support & complaints
What do I do if I face a technical or financial problem on the platform?
Your comfort matters to us, so we built a smart, integrated in-app issue-resolution feature. You can submit a ticket describing the problem, and our technical support team will follow up and resolve it promptly and let you know the solution.